remarkable new
jointing tool

Designed by woodworkers for woodworkers

Translation Tool

  • testimonials
  • faqs
  • terms and conditions
  • privacy policy

Testimonials

“This is a professional tool that is simple to use – it is
well worth snaffling one up!”

Good Woodworking Magazine, Issue 167


“Sheer Genius”
New Woodworking, Issue 74


“A sublime piece of equipment”
Good Woodworking, Issue 168


“Practical, fast and accurate”
Chalon UK, Handmade Furniture Manufacturers


“Joint Genie has made it possible for me to easily enjoy
learning a new skill – there is no limit to what I can put together”

Ann Lacey, Novice Woodworker, Cornwall


A Poem by Mike Bowron

‘The wood is Planed and square and right

I’m looking for a joint that’s tight

I’ve tried them all with modern glue

From tenons, Dovetails and Biscuits too.

I’m looking for a Jig that’s fast

To do a job I know will last

To hold the things without a creak

A joint that’s strong with no glue leak

The quality it is unsurpassed

Of this dowel jig its sure to last

It holds a lifetime guarantee

That’s many years to you and me

The ease in which it joins the wood

The accuracy it is so good

The strength it makes its plain to see

It’s a super jig the Joint Genie.

Mike Bowron  (woodworker) Stockton on Tees


“An invaluable woodworking tool for all students including special needs students due to its extremely effective jointing system and simple to use.
Dan Murray, Learner Support Technician, Bridgewater College


“You have left me as one very satisfied customer and I have nothing but praise for your customer support”
John Hagart, by e-mail


“Having tried several dowel jigs over the years (all still stored away after one use!) I must say how impressed I am with the Joint-Genie. As an engineer I like its simplicity and ease of use but its greatest features are its basic good design and precision manufacture. My first joint between two 18 inch boards was perfect”
John Fedelie C Eng M I Mech E, by e-mail


“I can confirm that the Joint-Genie is an excellent woodworking tool and well worth the money”
Ray Grant, by e-mail


“I have watched your videos of the Joint-Genie and I’m very impressed with the results and how easy it is to use “.
Wil Penny  San Francisco


“I have just ordered one of your products and can’t wait to try it out” Doyle New York


“I must say the that the Joint-Genie looks the answer for dowel joints” Bobby McCormick UK



“Eureka, Dear Joint-Genie, Made in Britain what a joy to handle something made in the UK, you have made my day also my biscuit jointer and kreg dowel tool virtually obsolete. Thank you” N Redmond UK


“I must congratulate you on a truly excellent product, very well made and so easy to use, also very accurate” Martin Adams UK


“Just a line to say it arrived this morning. I call that very quick and well packed. Gave it a quick try and I am over the moon with it. I wish I had known about your company before, puts all other manufactures attempts in the shade. I will not hesitate to recommend you to others. Many thanks” Jon UK


“Amazing tool, arrived at eleven o’clock and by five my latest project was perfectly jointed and glued” Mark Oxford


“What a fantastic product as I have been pottering away with it and very quickly joined up a set of boards for a coffee table and also for a new dining table top. And getting adventurous have created a dining chair. Great system and works so well”. Ken Houston Nairn


“Hey, I just received my Joint-Genie and I could not be happier, it is everything you advertised…. I Know my grandson is going to love using this to put together projects with me” Leo Bradley UK


“The Genie is one of those delightfully simple and effective ideas that prove the adage about the simplest solutions being the best……this is a beautiful piece of kit – one that actually lives up to the claims made for it, which not many do” Michael Forster UK


FAQs

Q. Payment method?
You can pay by all major credit and debit cards as well as through Pay Pal.


Q. Is it “safe”?
Yes. We are confident about the transaction security we offer and back-up every purchase made online with a security guarantee.


Q. How long does it take to order?
Once you have made up your mind and placed items into the basket it’s a very simple process. To place an order should take no longer than 2 minutes.


Q. Am I able to amend my order once it's submitted?
No. Once 'submit order' is clicked, your order is sent immediately to our warehouse to process for delivery. To make any changes you will need to email orders@joint-genie.com or phone Customer Services on 01460 57202 .


Q. How do I know if an item is in stock?
All products are available for next-day despatch. An item can sometimes go out of stock before your order is fulfilled. Should this happen, we will notify you.


Q. Can I have my order delivered to a different address?
Yes. There is an opportunity for you to enter delivery address details at the checkout.


Q. Can I track my order?
Some of the orders using “Express Delivery” can be tracked, depending on the service and destination. Please email orders@joint-genie.com for specific tracking details


Q. Do you have local distributors around the world?
Please see the contacts page for list of distributors. Remember we can deliver to anywhere in the world and the postage is FREE.


Q. What if I have a problem with my order?
If you experience a problem with your order you can phone us on 01460 57202 or email orders@joint-genie.com all our customer service issues are dealt with here in England by our own staff.


Q. Where do you deliver?
We can post to anywhere in the world. Delivery times vary but usually 2-5 days for the UK and Europe and Worldwide 5-10 days.


Q. Can I get my order quicker?
Yes but you will need to pay the extra cost for this service. You have the opportunity in the Online Shop to buy “Express Delivery”. Please note we cannot guarantee delivery times even if you pay to receive your order quicker.

UK                     additional £8                      Next day delivery


 

Terms and conditions

WELCOME TO THE Joint Genie Ltd WEBSITE TERMS AND CONDITIONS FOR USE. THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT www.joint-genie.com. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS.

The www.joint-genie.com website is operated by:

Joint Genie Ltd, a company registered in England and Wales, whose registered office is at Little Ashwell House, Ilminster, Somerset, United Kingdom, TA19 9DY. Our company registration number is 5195049.

Our VAT registration number is 907 0156 49

We are a member of the following trade associations/professional bodies: n/a

 Our contact details are as follows:

Trading address:        Little Ashwell House, Ilminster, Somerset, United Kingdom, TA19 9DY

General email:                        p.q@joint-genie.com

Telephone number:    01460 57202               

 1.         INTRODUCTION

1.1       You will be able to access all areas of this Website without registering your details with us.

1.2       We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website

2.         ORDERING FROM US

 2.1       You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2       Our acceptance of an order takes place when we despatch the order.  When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3       We may refuse to accept an order:

(a)        where goods are not available;

(b)        where we cannot obtain authorisation for your payment;

(c)        if there has been a pricing or product description error; or

(d)        if you do not meet any eligibility criteria set out in our terms and conditions.

3.         PRICING

 3.1       All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

3.2       Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3       Our prices are reviewed periodically and the next review will be on 01/06/2010.

4.         CANCELLATION AND RETURNS POLICY

 4.1       If you wish to cancel your order:

(a)        you can notify us by email to orders@joint-genie.com before we have dispatched the goods to you; or

(b)        where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2       You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3       Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.4       The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -

            in the event that the product has been used

The provisions of this clause 4.4 do not affect your statutory rights.

5.         LICENCE

 5.1       You are permitted to print and download extracts from this Website for your own use on the following basis:

(a)        no documents or related graphics on this Website are modified in any way;

(b)        no graphics on this Website are used separately from accompanying text; and

(c)        any of our copyright and trade mark notices and this permission notice appear in all copies. 

5.2       Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. 

5.3       Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. 

5.4       Any rights not expressly granted in these terms are reserved. 

6.         SERVICE ACCESS

6.1       While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. 

6.2       Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. 

7.         VISITOR MATERIAL AND CONDUCT

 7.1       Other than personally identifiable information, which is covered under the Privacy Policy [INSERT HYPERLINK], any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 

7.2       You are prohibited from posting or transmitting to or from this Website any material:

(a)        that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b)        for which you have not obtained all necessary licences and/or approvals;

(c)        which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

(d)        which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

7.3       You may not misuse the Website (including, without limitation, by hacking). 

7.4       We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.

8.         LINKS TO AND FROM OTHER WEBSITES

 8.1       Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

8.2       If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a)        you do not remove, distort or otherwise alter the size or appearance of the Joint Genie Ltd logo;

(b)        you do not create a frame or any other browser or border environment around this Website;

(c)        you do not in any way imply that we are endorsing any products or services other than our own;

(d)        you do not misrepresent your relationship with  us nor present any other false information about us;

(e)        you do not otherwise use any Joint Genie Ltd trade marks displayed on this Website without our express written permission;

(f)        you do not link from a website that is not owned by you; and

(g)        your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate.

8.3       You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.

9.         REGISTRATION

 9.1       To register with www.joint-genie.com you must be over eighteen years of age.

9.2       Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

9.3       Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

9.4       We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions. 

 10.       DISCLAIMER

 10.1     While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

10.2     The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. 

 11.       LIABILITY

 11.1     We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. 

11.2     Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

11.3     If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 

11.4     You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

 12.       GOVERNING LAW AND JURISDICTION

 12.1     These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

12.2     We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

 13.       MISCELLANEOUS

 13.1     You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

13.2     If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

13.3     Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

 

privacy policy

Joint Genie Ltd is committed to preserving the privacy of all visitors to our website at www.joint-genie.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us. 

By placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. 

 INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.joint-genie.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. 

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

 USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.  If you change your mind about being contacted in the future, please let us know. 

 DISCLOSURE OF YOUR INFORMATION

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.  Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

 Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you.  They may contact you by e-mail.  If you change your mind about being contacted by these companies in the future, please let us know at p.q@joint-genie.com.  

 Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. 

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. 

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.  

 COOKIES

Cookies are small amounts of information which we may store on your computer.

We do not use cookies on our website.

 SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period or as long as the law requires.

 ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us at p.q@joint-genie.com.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

 CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to p.q@joint-genie.com.